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Billing Associate

Description:
Summary
Thisindividual will be responsible for handling complex Life Insurancecompliance/billing issues for DXC. Employees will interact with otherdepartments to provide assistance, support answering inquires, draftingcustomized letters and resolve more complex issues while adhering toprocedures.
+ Must have Life insurance experience OR Medical Billing experience
+ Excellent Writing and Grammar skills, employee will write letters topolicy holders on occasion
+ Will be responsible for handling complex billing issues
+ Must be extremely organized
+ Proven ability to research complex Lifeinsurance issues
+ High analytical skills with the ability to thinkcritically to solve complex issues
+ Proficient in time management skills
+ Comfortable with tight deadlines
+ Strongcomputer skills: MS Office (Excel, Word, Outlook)
+ Researches customer inquiries and responds to appropriateparties in a timely manner.
+ Processes requests and updates administrativesystem with results of inquiry to include proper documentation.
+ Processes and distributes incoming and outgoingmail for multiple clients in accordance with established service levelagreements.
+ Performs data entry and matches documents toappropriate accounts to ensure up to date and accurate information.
+ Interfaces with team members, management, andcustomers in reference to customer service issues.
+ Reviews client reports to ensure data integrity;prepares and submits report to management.
+ Reviews and recommends modifications toprocedures and workflow as necessary to ensure efficient and effectiveprocessing of transactions.
+ Monitors daily transactions to ensure policy andprocedures are in accordance with service level agreement.
+ Answers telephones and responds to complexcustomer questions and/or forwards call to appropriate personnel.
+ Must be an excellent communicator(verbal/written)
Training
Employees will work closely with training staff during the first 6weeks. Employees will shadow senior staff members and gain hands on experiencewith day to day functions of job, learn internal systems and become acclimatedwith DXC procedures.
+ Overview of Admin systems (AWD)
+ Product training / Life Insurance Industry
+ Process Training
+ Billing
Selling points
Will gainground up valuable industry knowledge that will allow them to move up intoother opportunities in DXC.
+ Challenging role in which every day will be different
+ Defined Career path
+ Department is experience tremendous growth
Qualifications
Basic Qualifications
+ High school diploma or G.E.D.
+ Six or more years of finance administration experience
+ Experience working with generally accepted accounting principles
+ Experience working with bookkeeping
+ Experience working with financial software packages
Other Qualifications
+ Personal computer and business solutions software skills
+ Organizational skills to balance and prioritize work
+ Communication skills to interface with company employees
+ Leadership skills
+ Interpersonal skills to interact with team members
+ Analytical and problem solving skills
+ Ability to work in a team environment
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin,
citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers
receive equal consideration for employment.
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities


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